- FORCE UNINSTALL SYSTEM CENTER ENDPOINT PROTECTION INSTALL
- FORCE UNINSTALL SYSTEM CENTER ENDPOINT PROTECTION FULL
DLL: C:\Program Files\Symantec\Symantec System Center\AMS2\Winnt\InstallAMS.dll, Entrypoint: MSIUnInstallAMSĪction ended 8.38.06: InstallFinalize. MSI (s) (E8:58) : Invoking remote custom action. MSI (s) (E8:24) : Executing op: CustomActionSchedule(Action=MSIUnInstallAMS.F4413C06_9100_4CCA_959E_AAC27B587C0D,ActionType=3089,Source=C:\Program Files\Symantec\Symantec System Center\AMS2\Winnt\InstallAMS.dll,Target=MSIUnInstallAMS,) SAVServerCA: Did not find Uninstall key for legacy AMS server. DLL: C:\WINDOWS\Installer\MSI40.tmp, Entrypoint: MSIUnInstallAMSServerLegacy MSI (s) (E8:70) : Invoking remote custom action. MSI (s) (E8:24) : Executing op: CustomActionSchedule(Action=MSIUnInstallAMSServerLegacy.F4413C06_9100_4CCA_959E_AAC27B587C0D,ActionType=3073,Source=BinaryData,Target=MSIUnInstallAMSServerLegacy,) Here is an example of a machine which had a rollback: Note: in localized versions return value will be the following: Once you find it, have a look on 10-15 lines above return value 3. Value 3 indicates that it happened something serious and around this value we will find more information about the cause. Once you have the installation log and SEP or SEPM is keeping to rolling back, open the installation log file and look for the value return value 3. Msiexec /i “C:\Documents and Settings\ABC\Dekstop\SEP\Symantec Endpoint Protection.msi” /L*V C:\sep_inst.log
FORCE UNINSTALL SYSTEM CENTER ENDPOINT PROTECTION FULL
“C:\sep_inst.log” it is the name and full path for the installation log “Symantec Endpoint Protection.msi” is the installation file for SEP client (for SEPM it would be “Symantec Endpoint Protection Manager.msi”) Note: you need to use brackets “” if there are spaces in the path and installation file name “path-to-msi” is the whole path to the msi file you need to launch (if the file is stored in SEP folder on desktop of the user called ABC the path would be C:\Documents and Settings\ABC\Dekstop\SEP). Msiexec /i “path-to-msi\Symantec Endpoint Protection.msi” /L*V C:\sep_inst.log
In order to do that you will have to run msi installation from the command prompt using this command: If still cannot be found, you might have to force the creation of the installation log. If the installation log will not be found in none of those locations, you can search for those names on your whole disk. You can open this temp by typing %temp% in start -> run) Usually they are stored in the temporary folders:Ĭ:\Documents and Settings\User_Name\Local Settings\Temp (where User_Name is currently logged user.
Installation log’s names for the above products are: It gives you much useful information and sometimes helps you to resolve the problem very quickly.
To avoid losing time by guessing what could be the cause of such issue it is worth to find the installation log and look.
FORCE UNINSTALL SYSTEM CENTER ENDPOINT PROTECTION INSTALL
It happens many times that you try to install SEP or SEPM and at the end it rolls back.
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